If you are not completely satisfied with your purchase, we're sorry to hear that.,
Simply return the item to us in its original unused condition within 14 days of receipt.
Return shipping is the buyers responsibility in cases of buyers remorse or wrong size, etc.
Returned items should be unused and unworn (if applicable) and should be returned in original packaging with any enclosed documentation.
We will issue a refund on receipt, excluding the original delivery charge.
Alternatively, if preferred, we will also be happy to exchange the item, if an item for exchange is available.
You will be billed for any additional delivery charges for an exchange of merchandise.
Goods will only be accepted for return if they are returned within 14 days of delivery, unless we have notified you otherwise.
We do extend this time to 14 days after Christmas for Christmas Gift merchandise purchases.
The return item is your responsibility until it reaches us.
Therefore, your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Delivery charges are only refundable where a refund or exchange is made due to faulty merchandise.
Please also note we will refund an item if it is faulty, after a thorough check of the item in front of a representative of the delivery service as the package is opened.
Please allow 7 working days for a refund to be processed.